Shipping policy

At KD BOUTIQUE, we are committed to delivering your home décor items with the utmost care and efficiency, ensuring that your luxury purchases arrive safely and on time.

Processing Time
Once your order is placed, we strive to process and ship it within 1–3 business days. Please note that during peak seasons or sales events, processing times may be slightly extended, but we will notify you promptly if any delays occur.

Shipping Options & Delivery Times
We offer several shipping options to suit your needs:

  • Standard Shipping: Typically arrives within 5–7 business days.

  • Expedited Shipping: Arrives within 2–3 business days (available at checkout).

  • International Shipping: We are proud to offer international delivery to select countries. Delivery times vary based on destination and customs processing, typically ranging from 7–21 business days.

Shipping Rates
Shipping fees are calculated at checkout based on your order total, destination, and selected shipping method. We offer free standard shipping on orders ZAR2000 within South Africa.

Order Tracking
Once your order has shipped, you will receive a tracking number via email, allowing you to monitor the progress of your delivery. If you experience any issues with your shipment, please don’t hesitate to reach out to our customer service team for assistance.

Packaging
We take great pride in the presentation of our products. Your items will be carefully packaged to ensure they arrive in perfect condition, ready to enhance your home.

International Orders
For international orders, please be aware that customs duties and taxes may apply upon arrival in your country. These fees are the responsibility of the customer and are not included in the shipping cost at checkout. We recommend checking with your local customs office for more information on import regulations and potential fees.

Address Accuracy
To ensure smooth delivery, please double-check that your shipping address is complete and accurate at checkout. We cannot be responsible for delays or undelivered items caused by incorrect or incomplete addresses.

Lost or Damaged Items
While we do everything possible to ensure your order reaches you in perfect condition, should your items be lost or damaged in transit, please contact our customer service team within 7 days of receiving your order. We will be happy to assist you in resolving the issue.

Thank you for choosing KD BOUTIQUE. We are excited to be part of your home transformation journey and look forward to delivering your beautiful pieces with care and excellence.